Shipping policy

At Groove, we are dedicated to providing you with a seamless shopping experience, including reliable shipping services for your orders.

Getyourgroove.com ships to addresses within the domestic U.S., Alaska, Hawaii, and Puerto Rico. We currently do not ship outside the U.S.

Please allow 3-5 business days to process your order, excluding weekends and holidays. Estimate 3-5 business days for shipping.

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. Below is our shipping table:

Domestic United States

• Orders over $99 ship FREE

Alaska & Hawaii

• Flat Rate Shipping - $60.00

Puerto Rico

• Flat Rate Shipping - $60.00

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Getyourgroove.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Getyourgroove.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.